Over
the next decade 6,000 High street bank branches are set to disappear as more
and more customers use online banking facilities. Bank branches currently
account for around 60% of banking costs including salaries, rent and
maintenance. With a growing number of customers using telephone and online
banking, local branches are becoming obsolete.
In
2012 348 banks and building societies closed within the UK and experts are
predicting this number to escalate in the coming years. Property advisory firm Jones
Lang LaSalle have warned that by 2020 half of the banks within Europe will face
closure.
Currently
in Britain there are 11,600 bank branches on the high street. With the predicted
closure of so many how will this affect local towns in the future? A particular
concern is how the closures will affect the elderly..... Those most likely to
be without home internet and who struggle with automated telephone banking
services and foreign call centres. Even for those confident in using online
banking facilities when a problem occurs many find it far easier and less
stressful to get the issue resolved in branch than over the telephone. Many
people also enjoy the social aspect of going into their local bank branch and
speaking to a member of staff face to face.
HSBC
has announced branches in Cheshire, Newport, Yorkshire, Gwent and Leicestershire
will shortly be closed, bring the total number of closures since June to 25.
RBS and Natwest has closed 60 branches and Barclay's has closed 30 this year
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